Thank you so much for your prompt, excellent service on January 13th. You responded right away, diagnosed and fixed the problem with my renters lack of heat and even went above and beyond by cleaning the filter and noticing the bookshelf location blocking the return. You’ve got my “5 Stars” rating!!
For the past 12 years this company has performed excellent. We have used other companies and at times they were unable to locate cause of problems and repair properly. We got lucky and found this company. We have been 100% satisfied. We highly recommend A Five Star Co.
Mark, We just wanted to thank you for the repair to our heating system. It never fails that around the holiday season or when we take time off something happens to the house that needs serious repair.
This year is no different than other years. My 14 year old Heater gave out and waking up to a 40 degree home was not an enjoyable experience. I got on the internet and tried to line up another company but t hey lost my business when they asked me to bring my system to their repair shop. I saw your ad and immediately called you. Your response time was 45 minutes, Diagnosis in 5 minutes and repaired it within minutes. You showed me that my system needed a much needed cleaning and I agreed. You set it up for the next day and you were here, cleaned it in no-time and you were on your way.
My system is working like a well oiled machine due to your knowledge and expertise. I have worked with many contractors over the years but you and your company has set the bar high for the next contractor that I will call. I am sure that your excellent service, Reasonable prices and your workmanship is the reason you are number 1 in Sacramento Take Care and Happy New Year.
A Five Star Company came out to diagnose my A/C problem. They were there at the time they said they’d show up, and even gave me a courtesy call earlier that morning. They found that there were a lot of problems with my system, and by the way it was looking, I thought for sure that they would have to come back the following day or two to finish the job. Instead, for everything that was wrong with my system, A Five Star had a solution!! They were there doing the work and not just telling me everything that was wrong, but telling me how they were going to fix it. And they did just that!! I am very satisfied with their service, they were honest and did honest work. I know who I’m calling right away if I ever have HVAC problems, there’s no doubting that. Thank you A Five Star Company, for cooling my home and making me a very happy customer!!
I called this company at 4:30PM and they were here at 6:00PM. Repaired the a/c in 1 hour at a very fair price. STRONGLY RECOMMENDED.
Our AC unit stopped working on the weekend. I called several local service companies on Monday morning and all were booked solid for a week. When I called “A 5 Star Heating and Air” Mark answered and said he was in the area on another job and said he would call right back after he completed that job. Mark called back within 2 hrs and arrived at our house 15 minutes later. In less than an hour he had our A/C working again and even gave us a great deal on the service.
We worked with A Five Star Heating and Cooling at our duplex in Carmichael, CA. After talking and receiving bids from several vendors, we went with Five Star. Once the contract was signed, they were out taking measurements in very short order. Before we knew it, the unit was installed and inspected signed off from the county. Even our tenant commented on how nice and friendly they were. We have already had them out to inspect our home units. We’ll definitely be using them again.
The prompt next day services of A Five Star Company was great and yet all to uncommon for Sacramento vendors. Your professional work and focus saved our heating issue just prior to Dec mid-freezing temperatures. Many thanks for your first time client courtesy discount. You saved us 100.00 or so. We think you should rename your business to a seven star company because that’s the way you treated us.
A Five Star Company is fast, professional and does a good job. I manage five apartment complexes, and I use A Five Star Company to service the AC and heater units. I’ve been using him for about a year now, and he responds quickly when I call him and is able to get to the complex in a timely manner. He does a good job at a very reasonable price.
I had a heating problem with one of my rentals. I had another person come out and they recommended a complete new unit. I called A Five Star Heating and Cooling for a 2nd opinion. Five Star was able to fix the system the next day at a reasonable rate. They were quick and easy to work with ! I will be using them for all my heat and air needs in the future and would definitely recommend them!